Terms and Conditions

Reservation Terms and Conditions

General Rental Terms:

Payment Conditions

The total rental amount will be confirmed via email and is agreed upon as part of this agreement.

We request the signed reservation confirmation, including all details of the stay, to be returned within 14 days by the tenant.

If the signed reservation confirmation is not received within 2 weeks, the room reserved by you will be released to others. Unsigned forms will not be processed.

Within 2 weeks of receiving confirmation of your reservation request, you are required to pay 50% of the total amount in advance. Once we have received your deposit, your reservation is confirmed.

The remaining rental amount is due no later than 6 weeks before arrival.

If you make a reservation within 6 weeks of arrival, you must pay the total rental amount immediately to finalize the reservation.

Cancellation Conditions

If canceled up to 3 months before arrival, you will receive a full refund of the deposit.

For cancellations between 3 months and up to 6 weeks before arrival, cancellation costs amount to 50% of the total rental amount.

For cancellations within 6 weeks before arrival, cancellation costs amount to 100% of the rental amount.

The tenant is responsible for obtaining their own cancellation insurance covering risks such as illness, accidents, or other unforeseen circumstances.

Liability

During your stay in one of our guest rooms, you, as a guest, are liable for the furnishings and all items related to the rental.

Any damage must be reported immediately. The cost of damage may be claimed on your travel insurance, which we recommend you have for your vacation.

Casale di Oto accepts no responsibility in the event of personal injury, loss, theft of personal belongings, or damage suffered by guests, including their companions and/or vehicles, caused in any way. Supervision of children remains the full responsibility of the guest or any designated caregiver.

Casale di Oto is not liable for damage resulting from natural disasters, acts of nature, terrorist attacks, strikes, violence, or accidents.

Other Matters

  • Minimum rental period of 3 days during the high season. From 2 days is possible outside the high season.
  • Arrival on the first day between 4 pm and 8 pm/departure on the last day by 10:30 am at the latest.
  • If you would like to check in early, this is 'sometimes' possible in consultation. We will clean your room at first. Costs €35,-
  • The main guest must be at least 25 years old and is responsible for his fellow guest(s)
  • no access for under 14s unless the entire house is rented.
  • When renting out the entire B&B, we charge 15% vacancy costs on the total rental price. It is impossible for us to prepare the rooms for subsequent guests in 1 morning.
  • Breakfast included between 8.30 and 10 
  • Bed linen, towels, pool towels are included in the price.
  • Wifi access included in the price.
  • The use of airconditioning/heating is included in the price.
  • Final cleaning is included in the price. (We do expect you to leave the room tidy)
  • Casale di Oto does not allow pets.
  • Our swimming pool is open from May 1 to September 30 or as long as possible.