Terms and Conditions

Reservation Terms and Conditions

General Rental Terms:

Payment Conditions

The total rental amount will be confirmed via email and is agreed upon as part of this agreement.

We request the signed reservation confirmation, including all details of the stay, to be returned within 14 days by the tenant.

If the signed reservation confirmation is not received within 2 weeks, the room reserved by you will be released to others. Unsigned forms will not be processed.

Within 2 weeks of receiving confirmation of your reservation request, you are required to pay 50% of the total amount in advance. Once we have received your deposit, your reservation is confirmed.

The remaining rental amount is due no later than 6 weeks before arrival.

If you make a reservation within 6 weeks of arrival, you must pay the total rental amount immediately to finalize the reservation.

Cancellation Conditions

If canceled up to 15 days before arrival, you will receive a full refund of the deposit.

For cancellations between 15 days before arrival, cancellation costs amount to 100% of the total rental amount.

The tenant is responsible for obtaining their own cancellation insurance covering risks such as illness, accidents, or other unforeseen circumstances.

Liability

During your stay in one of our guest rooms, you, as a guest, are liable for the furnishings and all items related to the rental.

Any damage must be reported immediately. The cost of damage may be claimed on your travel insurance, which we recommend you have for your vacation.

Casale di Oto accepts no responsibility in the event of personal injury, loss, theft of personal belongings, or damage suffered by guests, including their companions and/or vehicles, caused in any way. Supervision of children remains the full responsibility of the guest or any designated caregiver.

Casale di Oto is not liable for damage resulting from natural disasters, acts of nature, terrorist attacks, strikes, violence, or accidents.

Other Matters

  • We only rent for a minimum of 3 days. 
  • Arrival on the first day between 4 and 8 pm / departure on the last day no later than 10.30 am. 
  • If you want to check in early, this is 'sometimes' possible in consultation. We will take your room for cleaning. Costs €35,-
  • The main guest must be at least 25 years old and is responsible for his fellow guest(s)
  • The use of air conditioning / heating is included in the price. 
  • However, we do expect guests to turn off the air conditioning when leaving the room. Even if you are enjoying the pool in our garden. Don't worry if you forget to do it once - we will turn off the air conditioning for a while. Thank you for your understanding! 
  • In order to limit our energy consumption and promote sustainability, we provide an honesty bar for our guests. Guests can also keep their groceries cool at our outdoor kitchen. If guests want to use their own electric cool box in the room, a surcharge of €10,- per day will be charged. This fee applies per cool box and per overnight stay. Guests are kindly requested to report this upon arrival.
  • No access for those under 14 years of age, unless the entire house is rented.
  • When renting the entire B&B, we charge 10% cleaning costs on the total rental price. It is impossible for us to prepare the rooms for the next guests in 1 morning.
  • Breakfast included.
  • Bed linen, towels, pool towels, are included in the price.
  • Wifi access included in the price.
  • You can charge your electric car while you're staying with us.
  • Free parking is available on our property.
  • Bring your own electric bicycles and store them under lock and key (deductible applies).
  • We also offer bicycle charging.Final cleaning is included in the price. (We do expect you to leave the room tidy)
  • Casale di Oto does not allow pets.
  • Our swimming pool is open from 1 May to 30 September or as long as possible.